Privacy Policy

Privacy Policy for Hands and Hearts Safety Solutions

Effective Date: October 17, 2025

Last Updated: October 17, 2025

Hands and Hearts Safety Solutions We, are committed to protecting your privacy. This policy explains what information we collect and how we use and share it to provide our specialized safety services.

1. What Personal Data We Collect

We collect data that is necessary for service delivery, billing, and regulatory compliance.

Category of Personal Data Data Examples Purpose of Collection Contact & Financial Data Name, Company Name, Address, Phone, Email, Billing Information. Scheduling, payment processing, and general communication. Training Certification Data Full Name, Date of Birth, and Course Completion Status. Required to process and issue official eCards through the American Heart Association (AHA) or related certifying bodies. Compliance Data Inspection location, results, and the Texas SFMO Licensed Inspector's details. Required for official records and compliance with Texas State Fire Marshal's Office (SFMO) regulations. Website Data IP Address, device type, pages viewed. Collected via cookies and analytics tools to improve our website experience.

2. How We Use and Share Your Information

We do not sell your personal information. We share your data only to fulfill the specific service you purchased:

To Certify Training: We share your required Certification Data with the American Heart Association to validate and issue your CPR/First Aid certification card.
To Meet Compliance: We provide inspection records to the Texas SFMO upon request, as mandated by state law, to prove your equipment has been professionally serviced by our licensed staff.
Service Providers: We share necessary data with trusted third parties who handle critical functions for us, such as secure payment processors and email providers.
Communication: We use your contact details to send essential reminders, such as certification expiration alerts and annual inspection due dates. You can opt out of any general marketing emails at any time.

3. Data Security and Your Rights

We use commercially reasonable measures to protect your data, including secure, encrypted payment systems and restricted access to sensitive certification files.

You have the right to request access to the personal data we hold about you and to request corrections.

As a Texas resident, you may have additional rights under the Texas Data Privacy and Security Act (TDPSA). We will honor all verifiable requests to access, correct, or delete your data, though we must retain specific records (like certification and compliance documentation) as required by the AHA and Texas state law.

Contact Us

If you have any questions or concerns regarding this policy, please contact us:

Hands and Hearts Safety Solutions